Effective Date: September 18, 2026
Stephens Property Management respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit spmsocal.com, submit a rental inquiry, request a property showing, communicate with us, or otherwise use our services.
We may collect information that you voluntarily provide to us, including:
Name
Telephone number
Email address
Property or rental you are interested in
Desired move-in date
Rental inquiry and showing information
Information submitted through forms, chat, email, telephone calls, or text messages
Other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, referring source, pages visited, and website activity.
Stephens Property Management may use your information to:
Respond to rental inquiries
Provide information about available rental properties
Coordinate, schedule, confirm, or modify property showings
Communicate regarding property availability, applications, leasing, and move-in procedures
Respond to questions and requests
Provide property management and customer service
Maintain business and communication records
Improve our website and services
Protect against fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory obligations
When you provide your telephone number, you may separately choose to consent to receive non-marketing text messages from Stephens Property Management regarding rental inquiries, showing requests, scheduling, availability, applications, leasing-related updates, and similar customer-service communications.
SMS consent is optional and is not required to submit a rental inquiry, request a showing, apply for a rental property, or rent a property.
Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to opt out of text messages.
Reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Stephens Property Management may use service providers to assist with website hosting, communications, customer service, property management systems, data storage, and other business operations.
These service providers may process information only as reasonably necessary to perform services on behalf of Stephens Property Management and are not authorized to use SMS opt-in data or consent for their own marketing or promotional purposes.
Our website may use cookies, analytics tools, and similar technologies to operate the website, understand website traffic, improve functionality, and measure how visitors interact with our pages.
Your browser may allow you to control or disable certain cookies.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, and comply with applicable legal obligations.
You may contact Stephens Property Management to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and legitimate business record-retention obligations.
California residents may have additional privacy rights under applicable California law. We will respond to qualifying requests as required by law.
Our website and rental services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
We may update this Privacy Policy from time to time.
When changes are made, the updated policy will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, SMS communications, or your personal information, please contact:
Stephens Property Management
Website: spmsocal.com
Email: [email protected]
Phone: 951-717-4445
Address: 17602 17th Street, 102-285, Tustin, CA 92780