Terms & Conditions

Effective Date: September 18, 2026

These Terms & Conditions govern your use of spmsocal.com and your interactions with Stephens Property Management through our website, rental inquiry forms, showing request forms, telephone, email, text messaging, and related services.

By using our website or submitting information to Stephens Property Management, you agree to these Terms & Conditions.

Rental Information

Stephens Property Management provides information regarding rental properties, availability, rental rates, deposits, amenities, showing opportunities, applications, and related leasing matters.

Property information is subject to change without notice. Availability, rental rates, deposits, move-in dates, amenities, utilities, parking, pet policies, and other terms may change and should be confirmed with Stephens Property Management.

Submitting a rental inquiry or Request a Showing form does not:

  • Reserve a rental property

  • Guarantee a showing

  • Guarantee property availability

  • Constitute approval of an application

  • Create a lease or tenancy

  • Guarantee that an applicant will meet rental qualification requirements

All rental applications and leasing decisions are subject to applicable screening criteria, property availability, applicable law, and completion of required documentation.

Showing Requests

A Request a Showing submission is a request only.

Stephens Property Management may contact you to coordinate availability and scheduling. A showing is not confirmed until Stephens Property Management communicates confirmation of the showing date and time.

Applications

Submitting a showing request does not constitute a rental application.

If you decide to apply for a property, additional application information, screening criteria, documentation, fees, and disclosures may be required.

SMS/Text Messaging Terms

Stephens Property Management may offer prospective and current renters the option to receive non-marketing text messages concerning:

  • Rental inquiries

  • Property availability

  • Showing requests

  • Showing scheduling and confirmations

  • Changes or cancellations

  • Application-related communications

  • Leasing-related updates

  • Move-in or customer-service information

You will receive text messages only when you voluntarily provide your mobile telephone number and opt in to receive SMS communications where consent is requested.

SMS consent is optional and is not a condition of submitting a rental inquiry, requesting a showing, applying for a property, renting a property, or purchasing any goods or services.

By opting in, you represent that you are the subscriber or authorized user of the mobile number provided and authorize Stephens Property Management to send text messages to that number for the purposes described above.

Message frequency varies. Message and data rates may apply.

To stop receiving text messages, reply:

STOP

After receiving your STOP request, we will process your SMS opt-out. You may receive a final confirmation message.

For assistance, reply:

HELP

or contact Stephens Property Management using the contact information below.

Mobile carriers are not liable for delayed or undelivered messages.

Opting out of SMS communications does not prevent Stephens Property Management from contacting you through other lawful communication methods when appropriate.

Age Eligibility

You must be 18 years of age or older to participate in the Stephens Property Management SMS messaging program. By opting in to receive text messages, you confirm that you are at least 18 years old or otherwise legally authorized to provide consent for the mobile number submitted.

SMS Privacy

Mobile telephone information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Please review our Privacy Policy for additional information regarding how Stephens Property Management collects, uses, and protects personal information.

Communications

When you provide contact information to Stephens Property Management, you authorize us to respond to your inquiry using the communication methods you provide, subject to your applicable consent choices and applicable law.

You are responsible for providing accurate and current contact information.

Fair Housing

Stephens Property Management supports compliance with applicable federal, state, and local fair housing laws. Rental properties are offered without unlawful discrimination based on protected characteristics under applicable law.

Website Use

You agree not to use this website to:

  • Submit false, misleading, or fraudulent information

  • Interfere with website operation or security

  • Attempt unauthorized access to systems or information

  • Use automated systems to abuse or disrupt the website

  • Engage in unlawful activity

Third-Party Services and Links

Our website may contain links to third-party websites or services, including application systems, mapping services, payment providers, screening providers, or other resources.

Stephens Property Management is not responsible for the content, privacy practices, availability, or operation of third-party websites or services.

No Guarantee of Website Availability

We attempt to keep our website and online services available and accurate, but we do not guarantee uninterrupted availability or that every item of information will always be free from errors.

Limitation of Liability

To the extent permitted by applicable law, Stephens Property Management is not responsible for indirect, incidental, or consequential losses resulting from use of the website, inability to access the website, reliance on website information, or use of third-party services.

Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable law.

Changes to These Terms

Stephens Property Management may update these Terms & Conditions periodically.

Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Governing Law

These Terms are governed by applicable laws of the State of California and applicable federal law, without limiting any rights available to consumers or tenants under applicable law.

Contact Us

For questions regarding these Terms & Conditions or our SMS program, contact:

Stephens Property Management
Website: spmsocal.com
Email: [email protected]
Phone: 951-717-4445
Address: 17602 17th Street, 102-285, Tustin, CA 92780